- handbook
- Company
- Company
- Board
- Communications
- Decision making
- Guides
- KPIs and OKRs
- principles
- Remote Work
- Security
- Asset Management Policy
- Business Continuity & Disaster Recovery Policy
- Information Security Roles and Responsibilities
- Operations Security Policy
- Risk Management Policy
- Third-Party Risk Management Policy
- Human Resources Security Policy
- Access Control Policy
- Incident Response Plan
- Cryptography Policy
- Information Security Policy and Acceptable Use Policy
- Secure Development Policy
- Data Management Policy
- strategy
- values
- Operations
- Product
- Feedback
- Market Segments
- Metrics
- Node-RED Dashboard
- personas
- Pricing Principles
- Principles
- Responsibilities
- Strategy
- Versioning
- Customer department
- Customer
- Customer Success
- Hubspot
- Marketing
- How we work
- Marketing
- Video
- Customer Stories
- Social Media
- blog
- Community
- Marketing - Website
- FlowFuse Messaging
- Webinars
- Sales
- Engineering & Design Practices
- Design
- Engineering
- Certified Nodes
- contributing
- Front End
- Packaging Guidelines
- Platform Ops
- Deployment
- Incident Response
- Observability
- Production Environment
- FlowFuse Dedicated
- Staging Environment
- Project Management
- Releases
- Security Policy
- tools
- Website A/B Testing
- Internal Operations
- People Ops
# Customer department
The customer department is a collective within FlowFuse that primarily focusses on taking the FlowFuse platform to market.
# What we do
- Marketing activities, like:
- Creating awareness
- Engaging with the Node-RED community
- Write content on how to use Node-RED with FlowFuse
- Engage with prospective customers to help them adopt FlowFuse
- Nurture current customers to be successful with FlowFuse
- General business administration; invoices, legal matters, etc.
# Team
| Role | Contributors |
|---|---|
| CEO | ZJ @ZJvandeWeg |
| Account Executive | Zack @zackwasli |
| Customer Success Manager | Rob @robmarcer |
| Visual designer | Yndira @Yndira-E |
| GTM | Michael @MichaelBDavis |
# Contact us
Questions can be asked in the #dept-customer.
# How we work
TODO
# Further Reading
| Sales | How we engage with prospects to make them customers |