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# Vendors
In accordance with our Third-Party Risk Management policy all vendors should be reviewed to ensure their suitability for handling FlowFuse data.
A list of approved vendors is available internally here.
For new vendors not on the list, get CEO approval and add any signed agreements to this folder.
# Process
To initiate the approval and payment process for invoices, suppliers should send a PDF of the invoice to billing@flowfuse.com from a company email. FlowFuse pays invoices 30 days after filing unless specifically agreed otherwise prior to filing the invoice.
The invoice should include:
- Vendor Invoice ID
- Vendor address
- Vendor contact details
- Details of services rendered
- Amount of dollars due
When verifications are finalised, typically within a couple of business days, the vendor will receive an email with details and next steps.
# Fraud prevention
We do not diverge from this process regardless of the urgency of the payment. We will never make a payment request through direct email or text messages.
If in any doubt, reach out through Slack and request a call to validate.