#  Vendors

In accordance with our Third-Party Risk Management policy all vendors should be reviewed to ensure their suitability for handling FlowFuse data.

A list of approved vendors is available internally here.

For new vendors not on the list, get CEO approval and add any signed agreements to this folder.

#  Process

To initiate the approval and payment process for invoices, suppliers should send a PDF of the invoice to billing@flowfuse.com from a company email. FlowFuse pays invoices 30 days after filing unless specifically agreed otherwise prior to filing the invoice.

The invoice should include:

• Vendor Invoice ID
• Vendor address
• Vendor contact details
• Details of services rendered
• Amount of dollars due

When verifications are finalised, typically within a couple of business days, the vendor will receive an email with details and next steps.

#  Fraud prevention

We do not diverge from this process regardless of the urgency of the payment. We will never make a payment request through direct email or text messages.

If in any doubt, reach out through Slack and request a call to validate.