Sales department

What we do

The Sales department is responsible for new customer acquisition, existing customer expansion, and customer success. This includes:

1. Prospecting and outreach for new business.
2. Conducting introductory calls to determine use-case and fit.
3. Giving customized product demonstrations to potential customers.
4. Following up with active business opportunities.
5. Providing quotations.
6. Working with external procurement teams.
7. Navigating subscription agreement terms.
8. Finalizing contracts and billing details.
9. Customer success management and support.
10. Customer onboarding and training.

Team

Contact us

Questions can be asked in the #dept-sales.

How we work

• Demo
• Sales Deck
• Engagements & Pricing
• Deal Board
• Sales playbook (internal)
• SPICED Sales Framework
• Customer Licenses (internal)
• Ideal Customer Profile
• Sales Regions
• Customer Success