- handbook
- Company
- Company
- Board
- Communications
- Decision making
- Guides
- KPIs and OKRs
- principles
- Remote Work
- Security
- Asset Management Policy
- Business Continuity & Disaster Recovery Policy
- Information Security Roles and Responsibilities
- Operations Security Policy
- Risk Management Policy
- Third-Party Risk Management Policy
- Human Resources Security Policy
- Access Control Policy
- Incident Response Plan
- Cryptography Policy
- Information Security Policy and Acceptable Use Policy
- Secure Development Policy
- Data Management Policy
- strategy
- values
- Operations
- Product
- Feedback
- Market Segments
- Metrics
- Node-RED Dashboard
- personas
- Pricing Principles
- Principles
- Responsibilities
- Strategy
- Versioning
- Customer department
- Customer
- Customer Success
- Hubspot
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- How we work
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- Video
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- Social Media
- blog
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- Marketing - Website
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- Engineering & Design Practices
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- contributing
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- Project Management
- Releases
- Security Policy
- tools
- Website A/B Testing
- Internal Operations
- People Ops
# Vendors
In accordance with our Third-Party Risk Management policy all vendors should be reviewed to ensure their suitability for handling FlowFuse data.
A list of approved vendors is available internally here.
For new vendors not on the list, get CEO approval and add any signed agreements to this folder.
# Process
To initiate the approval and payment process for invoices, suppliers should send a PDF of the invoice to billing@flowfuse.com from a company email. FlowFuse pays invoices 30 days after filing unless specifically agreed otherwise prior to filing the invoice.
The invoice should include:
- Vendor Invoice ID
- Vendor address
- Vendor contact details
- Details of services rendered
- Amount of dollars due
When verifications are finalised, typically within a couple of business days, the vendor will receive an email with details and next steps.
# Fraud prevention
We do not diverge from this process regardless of the urgency of the payment. We will never make a payment request through direct email or text messages.
If in any doubt, reach out through Slack and request a call to validate.