- handbook
- Company
- Company
- Board
- Communications
- Decision making
- Guides
- KPIs and OKRs
- principles
- Remote Work
- Security
- Asset Management Policy
- Business Continuity & Disaster Recovery Policy
- Information Security Roles and Responsibilities
- Operations Security Policy
- Risk Management Policy
- Third-Party Risk Management Policy
- Human Resources Security Policy
- Access Control Policy
- Incident Response Plan
- Cryptography Policy
- Information Security Policy and Acceptable Use Policy
- Secure Development Policy
- Data Management Policy
- strategy
- values
- Operations
- Product
- Feedback
- Market Segments
- Metrics
- Node-RED Dashboard
- personas
- Pricing Principles
- Principles
- Responsibilities
- Strategy
- Versioning
- Customer department
- Customer
- Customer Success
- Hubspot
- Marketing
- How we work
- Marketing
- Video
- Customer Stories
- Social Media
- blog
- Community
- Marketing - Website
- FlowFuse Messaging
- Webinars
- Sales
- Engineering & Design Practices
- Design
- Engineering
- Certified Nodes
- contributing
- Front End
- Packaging Guidelines
- Platform Ops
- Deployment
- Incident Response
- Observability
- Production Environment
- FlowFuse Dedicated
- Staging Environment
- Project Management
- Releases
- Security Policy
- tools
- Website A/B Testing
- Internal Operations
- People Ops
# Operations
This covers how we run our business and deliver service to our customers.
# Services used at FlowFuse
At FlowFuse there's a couple of services that are vital to the operation of the business. As a matter of having a plan before these services are taken offline or go bankrupt a table is maintained with where to go in case of service disruption.
| Primary service | Goal | Backup Service | Do not use |
|---|---|---|---|
| Slack | Emphemeral internal communication | Google Spaces (in Gmail) | Email (only for legal items) |
| Slack Huddles | Internal face to face commuication | Google Meet | - |
| Google Meet / Zoom | External video calls | Google Meet / Zoom | - |
| Google Appointment Schedules | Scheduling meetings with external parties | Calendly | - |
| AWS | Hosting for FlowFuse Cloud | ? | - |