- handbook
- Company
- Company
- Board
- Communications
- Decision making
- Guides
- KPIs and OKRs
- principles
- Remote Work
- Security
- Asset Management Policy
- Business Continuity & Disaster Recovery Policy
- Information Security Roles and Responsibilities
- Operations Security Policy
- Risk Management Policy
- Third-Party Risk Management Policy
- Human Resources Security Policy
- Access Control Policy
- Incident Response Plan
- Cryptography Policy
- Information Security Policy and Acceptable Use Policy
- Secure Development Policy
- Data Management Policy
- strategy
- values
- Operations
- Product
- Feedback
- Market Segments
- Metrics
- Node-RED Dashboard
- personas
- Pricing Principles
- Principles
- Responsibilities
- Strategy
- Versioning
- Customer department
- Customer
- Customer Success
- Hubspot
- Marketing
- How we work
- Marketing
- Video
- Customer Stories
- Social Media
- blog
- Community
- Marketing - Website
- FlowFuse Messaging
- Webinars
- Sales
- Engineering & Design Practices
- Design
- Engineering
- Certified Nodes
- contributing
- Front End
- Packaging Guidelines
- Platform Ops
- Deployment
- Incident Response
- Observability
- Production Environment
- FlowFuse Dedicated
- Staging Environment
- Project Management
- Releases
- Security Policy
- tools
- Website A/B Testing
- Internal Operations
- People Ops
# Achieving Success at FlowFuse
There's multiple ways to align a company around business goals, and at FlowFuse we've identified two ways to help us shape this. The core metric are captured in the KPI. A KPI is a tool to identify problems and areas for improvement.
The second tool employed at FlowFuse to improve on the identfied problems are OKRs.
# KPI
A KPI, or Key Point Indicator, is used as a heuristic metric for company wide success. At FlowFuse we're engaged in many initiatives to grow our offering and assess product market fit. At this time there's one KPI to track progress.
# Annual Recurring Revenue (ARR)
Now FlowFuse has a stable and maturing product, we're trying to verify product market fit. The market verification requires sales, and ARR is a good metric to track this.
Incidental revenue, that's not recurring, doesn't factor into this metric as it's hard to build a business with products with unpredictable revenue streams. Furthermore, it's usually harder to scale.
Target growth for this metric is 10% week over week.
# OKRs
OKRs, Objectives and Key Results, are action oriented goals that have a measureable impact on the company. OKRs are intended to be bold and ambitious goals.
Given goals are intended to be bold and aggressive, performance on the OKRs has no influence on compensation or any other performance indicator of a department or individual.
The current OKRs are documented in this internal document.
# Anatomy of an OKR
Per timeboxed period a couple of OKRs are created. Each of them should describe clearly what the objective is, the key results that will be used to measure the success. Further, the goal and plan to achieve it should align with the values.
# The process
Before the OKR period, the CEO sets company wide OKRs. Each of the CEO, CTO, Head of Marketing, Head of UX, and product manager are expected to read the OKRs and work with their teams to develop at least 2 OKRs their team will implement to help achieve the company goal.
At the start of the OKR period, each team will present their OKRs during a company meeting. Bi-weekly meetings will be held where each team will present a quick update on the status of their OKR and current work being done to achieve the key result. At the end of the OKR period, a company wide retrospective will he held to share lessons learned from the OKR.
# Current OKRs
OKRs are tracked here. Every two weeks updates are shared in the Bi-weekly KPI meeting.