- handbook
- Company
- Company
- Board
- Communications
- Decision making
- Guides
- KPIs and OKRs
- principles
- Remote Work
- Security
- Asset Management Policy
- Business Continuity & Disaster Recovery Policy
- Information Security Roles and Responsibilities
- Operations Security Policy
- Risk Management Policy
- Third-Party Risk Management Policy
- Human Resources Security Policy
- Access Control Policy
- Incident Response Plan
- Cryptography Policy
- Information Security Policy and Acceptable Use Policy
- Secure Development Policy
- Data Management Policy
- strategy
- values
- Operations
- Product
- Feedback
- Market Segments
- Metrics
- Node-RED Dashboard
- personas
- Pricing Principles
- Principles
- Responsibilities
- Strategy
- Versioning
- Customer department
- Customer
- Customer Success
- Hubspot
- Marketing
- How we work
- Marketing
- Video
- Customer Stories
- Social Media
- blog
- Community
- Marketing - Website
- Webinars
- FlowFuse Messaging
- Sales
- Engineering & Design Practices
- Design
- Engineering
- Certified Nodes
- contributing
- Front End
- Packaging Guidelines
- Platform Ops
- Deployment
- Incident Response
- Observability
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- FlowFuse Dedicated
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- Project Management
- Releases
- Security Policy
- tools
- Website A/B Testing
- Internal Operations
- People Ops
# FlowFuse Handbook
This handbook contains all the information about how FlowFuse is run. It's a living set of documents - collectively we'll iterate on it as we learn and discover new things.
Whilst instinctively we want to be open in all we do, there will inevitably be content that is not appropriate to make public. That content is not shared in this handbook.
The handbook is here for the whole company to help maintain. Pull-requests are welcome and strongly encouraged.
# How FlowFuse is run
To run our company we provide a comprehensive guide outlining policies, procedures, and expectations, fostering consistency, clarity, and effective communication within the organisation.
| Values The core principles guiding and driving the whole company |
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| Strategy The high level plan for our objectives at FlowFuse |
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| Operations The day to day operations, tactical bizzops |
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| PeopleOps Humans aren't resources, so people ops |
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| Communication Increase signal, decrease noise. |
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# How we build the product
| Product Planning, scheduling, and where the product will be a year from now |
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| Development How features are delivered with velocity and quality |
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| Design How information is presented through UX/UI to users, prospects, and internally. |
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| Security Keeping what's private private, and what needs protecting protected. |
# Bringing the built product to market
| Marketing How we reach companies that can benefit from FlowFuse. |
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| Customer Success Happy customers is what makes FlowFuse a sustainable business. |
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# About the Handbook
The FlowFuse handbook is inspired by the GitLab handbook. As an all-remote company, we share their rationale for having a handbook.
The aim is to avoid institutional knowledge building up inside our heads without also being written down for others to share. We could do that all on the internal Google Drive, but by publishing in the handbook it allows for an open and honest conversation about what we do.
# Contributing
The handbook is maintained on GitHub and contributions can be made through pull-requests. How to contribute is capture in a guide.