- handbook
- Company
- Company
- Board
- Communications
- Decision making
- Guides
- KPIs and OKRs
- principles
- Remote Work
- Security
- Asset Management Policy
- Business Continuity & Disaster Recovery Policy
- Information Security Roles and Responsibilities
- Operations Security Policy
- Risk Management Policy
- Third-Party Risk Management Policy
- Human Resources Security Policy
- Access Control Policy
- Incident Response Plan
- Cryptography Policy
- Information Security Policy and Acceptable Use Policy
- Secure Development Policy
- Data Management Policy
- strategy
- values
- Operations
- Product
- Feedback
- Market Segments
- Metrics
- Node-RED Dashboard
- personas
- Pricing Principles
- Principles
- Responsibilities
- Strategy
- Versioning
- Customer department
- Customer
- Customer Success
- Hubspot
- Marketing
- How we work
- Marketing
- Video
- Customer Stories
- Social Media
- blog
- Community
- Marketing - Website
- Webinars
- FlowFuse Messaging
- Sales
- Engineering & Design Practices
- Design
- Engineering
- Certified Nodes
- contributing
- Front End
- Packaging Guidelines
- Platform Ops
- Deployment
- Incident Response
- Observability
- Production Environment
- FlowFuse Dedicated
- Staging Environment
- Project Management
- Releases
- Security Policy
- tools
- Website A/B Testing
- Internal Operations
- People Ops
# Design Thinking
At FlowFuse, we practice Design Thinking when considering our UI design and wider decisions influencing the overall user experience of FlowFuse.
Design Thinking is a non-linear, iterative process that teams use to understand users, challenge assumptions, redefine problems and create innovative solutions to prototype and test.
As designers and developers, empathising with our users will lead to a better product. When proposing new feature ideas, concepts and changes to existing UX, arguments should always be considered from the perspective of our users.
Whilst most of the output from our Design Thinking workshops and sessions can be found within FigJam, we have also written up some of our Design Thinking Findings to the Handbook.
# User Personas
Personas are fictional characters that represent the different users we expect to interact with FlowFuse as a brand and/or platform. At FlowFuse, we have many personas that will evolve over time, we have written up some of our Personas here.
