[{"data":1,"prerenderedAt":1057},["ShallowReactive",2],{"handbook-\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Faccess-control\u002F":3,"handbook-nav":295},{"id":4,"title":5,"body":6,"description":270,"extension":288,"meta":289,"navigation":290,"path":291,"seo":292,"stem":293,"__hash__":294},"handbook\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Faccess-control.md","Access Control Policy",{"type":7,"value":8,"toc":269},"minimark",[9,13,41,46,50,54,63,66,69,97,102,106,116,120,140,144,155,159,176,180,183,187,190,201,205,208,211,214,240,243,246],[10,11,5],"h1",{"id":12},"access-control-policy",[14,15,16,29],"table",{},[17,18,19],"thead",{},[20,21,22,26],"tr",{},[23,24,25],"th",{},"Policy owner",[23,27,28],{},"Effective date",[30,31,32],"tbody",{},[20,33,34,38],{},[35,36,37],"td",{},"@knolleary",[35,39,40],{},"2023-05-01",[42,43,45],"h2",{"id":44},"purpose","Purpose",[47,48,49],"p",{},"This policy describes how FlowFuse controls access to information and systems. Its purpose is to ensure only authorized parties can access data and systems in line with business objectives.",[42,51,53],{"id":52},"scope","Scope",[47,55,56,57,62],{},"This policy applies to all FlowFuse systems that handle confidential data. The ",[58,59,61],"a",{"href":60},"\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fdata-management","Data Management Policy"," defines what counts as confidential data.",[47,64,65],{},"It also applies to all FlowFuse employees and to any external partners who have access to FlowFuse systems or resources.",[42,67,5],{"id":68},"access-control-policy-1",[70,71,72,76,79,82,85,88,91,94],"ol",{},[73,74,75],"li",{},"Protect all computing resources—such as servers, user devices, network equipment, services, and applications—with strong authentication, authorization, and auditing.",[73,77,78],{},"Each user must use their own unique account for interactive access. Accounts must not be shared.",[73,80,81],{},"Enforce industry best practices for passwords, service accounts, and access keys, including requirements for length, complexity, and rotation. See the Password Policy for details.",[73,83,84],{},"Require the use of strong passwords and multi-factor authentication (MFA) wherever supported.",[73,86,87],{},"Require MFA for all critical systems and resources, including all production environments.",[73,89,90],{},"Remove unused accounts, passwords, and access keys within 30 days.",[73,92,93],{},"Assign unique access keys or service accounts for each application or system process.",[73,95,96],{},"Configure authenticated sessions to time out after a defined period of inactivity.",[98,99,101],"h3",{"id":100},"how-to-request-access-or-permission-to-a-system","How to Request Access or Permission to a System",[98,103,105],{"id":104},"how-to-request-access-or-permissions","How to Request Access or Permissions",[47,107,108,109,115],{},"To request access or permissions (for example: AWS, GitHub, or HubSpot), open an ",[58,110,114],{"href":111,"rel":112},"https:\u002F\u002Fgithub.com\u002FFlowFuse\u002Fadmin\u002Fissues\u002Fnew?assignees=ZJvandeWeg%2C+knolleary&labels=&projects=&template=access-request.md",[113],"nofollow","Access Request issue"," in the admin repository.",[98,117,119],{"id":118},"access-authorization-and-termination","Access Authorization and Termination",[70,121,122,125,128,131,134,137],{},[73,123,124],{},"Use role-based access control (RBAC) or a similar method to manage access permissions.",[73,126,127],{},"Provision standard access during employee onboarding based on the user’s job role. All additional access requests must be approved by the requester’s manager before access is granted.",[73,129,130],{},"Require CTO approval for access to critical resources, including production environments.",[73,132,133],{},"Review access on a regular basis and revoke permissions when they are no longer needed.",[73,135,136],{},"Revoke all system access and disable accounts within 24 hours (one business day) after employment ends.",[73,138,139],{},"Review all user access at least annually and whenever a user’s job role changes.",[98,141,143],{"id":142},"shared-secrets-management","Shared Secrets Management",[70,145,146,149,152],{},[73,147,148],{},"Minimize the use of shared credentials and allow them only as an approved exception.",[73,150,151],{},"When shared credentials are required, store and share them securely using the company-provided password manager, 1Password.",[73,153,154],{},"Support any shared access to critical systems with a method that uniquely identifies the individual user.",[42,156,158],{"id":157},"privileged-access-management","Privileged Access Management",[70,160,161,170,173],{},[73,162,163,164],{},"Prevent direct login to systems using privileged accounts.",[165,166,167],"ul",{},[73,168,169],{},"A privileged account provides administrative access to critical systems, such as an Active Directory Domain Administrator, a root user on a Linux or Unix system, or an Administrator or Root User on an AWS account.",[73,171,172],{},"Require privileged access to be obtained only through a proxy or equivalent mechanism that uses strong authentication (such as MFA), a unique individual account, and full auditing of user activity.",[73,174,175],{},"Keep direct administrative access to production systems to an absolute minimum.",[42,177,179],{"id":178},"access-to-source-code","Access to Source Code",[47,181,182],{},"Develop source code in the open by default. Restrict access only when required for business reasons. Grant access to private repositories based on business need and job role.",[42,184,186],{"id":185},"password-policy","Password Policy",[47,188,189],{},"Enforce industry best practices for passwords and configure systems to support these requirements wherever possible.",[165,191,192,195,198],{},[73,193,194],{},"Use a minimum password length of 8 characters with a mix of letters, numbers, symbols, and cases.",[73,196,197],{},"Do not reuse passwords across different systems.",[73,199,200],{},"Store passwords only in the company-provided password vault, 1Password.",[42,202,204],{"id":203},"programmatically-accessible-resources","Programmatically Accessible Resources",[47,206,207],{},"When programmatic access to resources is required, the following guidelines must\nbe followed:",[42,209,204],{"id":210},"programmatically-accessible-resources-1",[47,212,213],{},"When programmatic access is required, follow these guidelines:",[70,215,216,219,222,225,234,237],{},[73,217,218],{},"Use API keys or access tokens instead of username and password combinations.",[73,220,221],{},"Avoid sharing secrets across environments unless required for operational reasons.",[73,223,224],{},"Store all secrets securely in 1Password and never share them in plaintext.",[73,226,227,228,233],{},"Rotate secrets on a regular basis—at least annually—and follow ",[58,229,232],{"href":230,"rel":231},"https:\u002F\u002Fdocs.google.com\u002Fdocument\u002Fd\u002F1bFBaVWNYKjPSMefn5drkElwM-nk06ilCrtH88ZtTjAo",[113],"internal\nguidelines"," for rotation.",[73,235,236],{},"Apply the principle of least privilege by granting only the access required for the application to function.",[73,238,239],{},"Do not hardcode secrets in source code.",[241,242],"hr",{},[47,244,245],{},"This policy is adapted from the following sources:",[165,247,248,262],{},[73,249,250,255,256,261],{},[58,251,254],{"href":252,"rel":253},"https:\u002F\u002Fgithub.com\u002FJupiterOne\u002Fsecurity-policy-templates",[113],"JupiterOne Security Policy Templates"," (",[58,257,260],{"href":258,"rel":259},"https:\u002F\u002Fcreativecommons.org\u002Flicenses\u002Fby-sa\u002F4.0\u002F",[113],"CC BY-SA 4.0",")",[73,263,264],{},[58,265,268],{"href":266,"rel":267},"https:\u002F\u002Fvanta.com",[113],"Vanta",{"title":270,"searchDepth":271,"depth":271,"links":272},"",4,[273,275,276,283,284,285,286,287],{"id":44,"depth":274,"text":45},2,{"id":52,"depth":274,"text":53},{"id":68,"depth":274,"text":5,"children":277},[278,280,281,282],{"id":100,"depth":279,"text":101},3,{"id":104,"depth":279,"text":105},{"id":118,"depth":279,"text":119},{"id":142,"depth":279,"text":143},{"id":157,"depth":274,"text":158},{"id":178,"depth":274,"text":179},{"id":185,"depth":274,"text":186},{"id":203,"depth":274,"text":204},{"id":210,"depth":274,"text":204},"md",{},null,"\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Faccess-control",{"title":5,"description":270},"handbook\u002Fcompany\u002Fsecurity\u002Faccess-control","G9jR3nsRCNVsMQGGjPaAQ9-s0IoB6IAijS_zIzqnPqM",[296],{"title":297,"path":298,"stem":299,"children":300,"page":-1},"Handbook","\u002Fhandbook","handbook",[301,303,424,456,669,752,814,949],{"title":297,"path":298,"stem":302},"handbook\u002Findex",{"title":304,"group":304,"icon":305,"order":306,"path":307,"stem":308,"children":309,"page":-1},"Company","i-lucide-building-2",1,"\u002Fhandbook\u002Fcompany","handbook\u002Fcompany\u002Findex",[310,311,315,319,323,342,346,350,354,416,420],{"title":304,"path":307,"stem":308},{"title":312,"path":313,"stem":314},"Board & Investors","\u002Fhandbook\u002Fcompany\u002Fboard","handbook\u002Fcompany\u002Fboard",{"title":316,"path":317,"stem":318},"Communications","\u002Fhandbook\u002Fcompany\u002Fcommunication","handbook\u002Fcompany\u002Fcommunication",{"title":320,"path":321,"stem":322},"Decision making and project management","\u002Fhandbook\u002Fcompany\u002Fdecisions","handbook\u002Fcompany\u002Fdecisions",{"title":324,"icon":325,"path":326,"stem":327,"children":328,"page":-1},"Guides","i-lucide-book-open","\u002Fhandbook\u002Fcompany\u002Fguides","handbook\u002Fcompany\u002Fguides\u002Findex",[329,330,334,338],{"title":324,"path":326,"stem":327},{"title":331,"path":332,"stem":333},"Editing the Handbook","\u002Fhandbook\u002Fcompany\u002Fguides\u002Fgit","handbook\u002Fcompany\u002Fguides\u002Fgit",{"title":335,"path":336,"stem":337},"Google Workspace","\u002Fhandbook\u002Fcompany\u002Fguides\u002Fgworkspace","handbook\u002Fcompany\u002Fguides\u002Fgworkspace",{"title":339,"path":340,"stem":341},"Markdown Guide","\u002Fhandbook\u002Fcompany\u002Fguides\u002Fmarkdown","handbook\u002Fcompany\u002Fguides\u002Fmarkdown",{"title":343,"path":344,"stem":345},"Organizational Structure","\u002Fhandbook\u002Fcompany\u002Forganizational-structure","handbook\u002Fcompany\u002Forganizational-structure",{"title":347,"path":348,"stem":349},"Principles","\u002Fhandbook\u002Fcompany\u002Fprinciples","handbook\u002Fcompany\u002Fprinciples",{"title":351,"path":352,"stem":353},"Remote Work","\u002Fhandbook\u002Fcompany\u002Fremote","handbook\u002Fcompany\u002Fremote",{"title":355,"icon":356,"path":357,"stem":358,"children":359,"page":-1},"Security","i-lucide-shield","\u002Fhandbook\u002Fcompany\u002Fsecurity","handbook\u002Fcompany\u002Fsecurity\u002Findex",[360,361,362,366,370,374,378,382,384,388,392,396,400,404,408,412],{"title":355,"path":357,"stem":358},{"title":5,"path":291,"stem":293},{"title":363,"path":364,"stem":365},"AI Development and Customer Data Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fai-development-and-customer-data","handbook\u002Fcompany\u002Fsecurity\u002Fai-development-and-customer-data",{"title":367,"path":368,"stem":369},"Asset Management Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fasset-management","handbook\u002Fcompany\u002Fsecurity\u002Fasset-management",{"title":371,"path":372,"stem":373},"Business Continuity & Disaster Recovery Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fbusiness-continuity","handbook\u002Fcompany\u002Fsecurity\u002Fbusiness-continuity",{"title":375,"path":376,"stem":377},"Hardware Security Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fcomputer-security","handbook\u002Fcompany\u002Fsecurity\u002Fcomputer-security",{"title":379,"path":380,"stem":381},"Cryptography Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fcryptography","handbook\u002Fcompany\u002Fsecurity\u002Fcryptography",{"title":61,"path":60,"stem":383},"handbook\u002Fcompany\u002Fsecurity\u002Fdata-management",{"title":385,"path":386,"stem":387},"Human Resources Security Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fhuman-resources","handbook\u002Fcompany\u002Fsecurity\u002Fhuman-resources",{"title":389,"path":390,"stem":391},"Incident Response Plan","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fincident-response","handbook\u002Fcompany\u002Fsecurity\u002Fincident-response",{"title":393,"path":394,"stem":395},"Information Security Policy and Acceptable Use Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Finformation-security","handbook\u002Fcompany\u002Fsecurity\u002Finformation-security",{"title":397,"path":398,"stem":399},"Information Security Roles and Responsibilities","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Finformation-security-roles","handbook\u002Fcompany\u002Fsecurity\u002Finformation-security-roles",{"title":401,"path":402,"stem":403},"Operations Security Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Foperations-security","handbook\u002Fcompany\u002Fsecurity\u002Foperations-security",{"title":405,"path":406,"stem":407},"Risk Management Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Frisk-management","handbook\u002Fcompany\u002Fsecurity\u002Frisk-management",{"title":409,"path":410,"stem":411},"Secure Development Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fsecure-development","handbook\u002Fcompany\u002Fsecurity\u002Fsecure-development",{"title":413,"path":414,"stem":415},"Third-Party Risk Management Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fthird-party-risk-management","handbook\u002Fcompany\u002Fsecurity\u002Fthird-party-risk-management",{"title":417,"path":418,"stem":419},"Strategy","\u002Fhandbook\u002Fcompany\u002Fstrategy","handbook\u002Fcompany\u002Fstrategy",{"title":421,"path":422,"stem":423},"Values","\u002Fhandbook\u002Fcompany\u002Fvalues","handbook\u002Fcompany\u002Fvalues",{"title":425,"group":426,"icon":427,"order":271,"path":428,"stem":429,"children":430,"page":-1},"Design","Engineering & Design Practices","i-lucide-pen-tool","\u002Fhandbook\u002Fdesign","handbook\u002Fdesign\u002Findex",[431,432,436,440,444,448,452],{"title":425,"path":428,"stem":429},{"title":433,"path":434,"stem":435},"Art Requests","\u002Fhandbook\u002Fdesign\u002Fart-requests","handbook\u002Fdesign\u002Fart-requests",{"title":437,"path":438,"stem":439},"Branding","\u002Fhandbook\u002Fdesign\u002Fbranding","handbook\u002Fdesign\u002Fbranding",{"title":441,"path":442,"stem":443},"Design Thinking","\u002Fhandbook\u002Fdesign\u002Fdesign-thinking","handbook\u002Fdesign\u002Fdesign-thinking",{"title":445,"path":446,"stem":447},"Process","\u002Fhandbook\u002Fdesign\u002Fprocess","handbook\u002Fdesign\u002Fprocess",{"title":449,"path":450,"stem":451},"Tools","\u002Fhandbook\u002Fdesign\u002Ftools","handbook\u002Fdesign\u002Ftools",{"title":453,"path":454,"stem":455},"Video","\u002Fhandbook\u002Fdesign\u002Fvideos","handbook\u002Fdesign\u002Fvideos",{"title":457,"group":426,"icon":458,"order":279,"path":459,"stem":460,"children":461,"page":-1},"Engineering","i-lucide-code-2","\u002Fhandbook\u002Fengineering","handbook\u002Fengineering\u002Findex",[462,463,482,486,490,513,552,556,620,624,647,651,666],{"title":457,"path":459,"stem":460},{"title":464,"icon":465,"path":466,"stem":467,"children":468,"page":-1},"Contributing","i-lucide-git-pull-request","\u002Fhandbook\u002Fengineering\u002Fcontributing","handbook\u002Fengineering\u002Fcontributing\u002Findex",[469,470,474,478],{"title":464,"path":466,"stem":467},{"title":471,"path":472,"stem":473},"Certified Nodes","\u002Fhandbook\u002Fengineering\u002Fcontributing\u002Fcertified-nodes","handbook\u002Fengineering\u002Fcontributing\u002Fcertified-nodes",{"title":475,"path":476,"stem":477},"FF Tables","\u002Fhandbook\u002Fengineering\u002Fcontributing\u002Fff-tables","handbook\u002Fengineering\u002Fcontributing\u002Fff-tables",{"title":479,"path":480,"stem":481},"Team NPM Registry","\u002Fhandbook\u002Fengineering\u002Fcontributing\u002Fteam-npm-registry","handbook\u002Fengineering\u002Fcontributing\u002Fteam-npm-registry",{"title":483,"path":484,"stem":485},"Dependency Updates","\u002Fhandbook\u002Fengineering\u002Fdependency-updates","handbook\u002Fengineering\u002Fdependency-updates",{"title":487,"path":488,"stem":489},"Feature Flags in PostHog","\u002Fhandbook\u002Fengineering\u002Ffeature-flags","handbook\u002Fengineering\u002Ffeature-flags",{"title":491,"icon":492,"path":493,"stem":494,"children":495,"page":-1},"Front End","i-lucide-layout-dashboard","\u002Fhandbook\u002Fengineering\u002Ffrontend","handbook\u002Fengineering\u002Ffrontend\u002Findex",[496,497,501,505,509],{"title":491,"path":493,"stem":494},{"title":498,"path":499,"stem":500},"Data Attributes","\u002Fhandbook\u002Fengineering\u002Ffrontend\u002Fdata-attributes","handbook\u002Fengineering\u002Ffrontend\u002Fdata-attributes",{"title":502,"path":503,"stem":504},"Front-End Layouts","\u002Fhandbook\u002Fengineering\u002Ffrontend\u002Flayouts","handbook\u002Fengineering\u002Ffrontend\u002Flayouts",{"title":506,"path":507,"stem":508},"Front-End Services","\u002Fhandbook\u002Fengineering\u002Ffrontend\u002Fservices","handbook\u002Fengineering\u002Ffrontend\u002Fservices",{"title":510,"path":511,"stem":512},"Front-End Testing","\u002Fhandbook\u002Fengineering\u002Ffrontend\u002Ftesting","handbook\u002Fengineering\u002Ffrontend\u002Ftesting",{"title":514,"icon":515,"path":516,"stem":517,"children":518,"page":-1},"Platform Ops","i-lucide-server","\u002Fhandbook\u002Fengineering\u002Fops","handbook\u002Fengineering\u002Fops\u002Findex",[519,520,524,528,532,536,540,544,548],{"title":514,"path":516,"stem":517},{"title":521,"path":522,"stem":523},"FlowFuse Dedicated","\u002Fhandbook\u002Fengineering\u002Fops\u002Fdedicated","handbook\u002Fengineering\u002Fops\u002Fdedicated",{"title":525,"path":526,"stem":527},"Deployment","\u002Fhandbook\u002Fengineering\u002Fops\u002Fdeployment","handbook\u002Fengineering\u002Fops\u002Fdeployment",{"title":529,"path":530,"stem":531},"Incident Response","\u002Fhandbook\u002Fengineering\u002Fops\u002Fincident-response","handbook\u002Fengineering\u002Fops\u002Fincident-response",{"title":533,"path":534,"stem":535},"Observability","\u002Fhandbook\u002Fengineering\u002Fops\u002Fobservability","handbook\u002Fengineering\u002Fops\u002Fobservability",{"title":537,"path":538,"stem":539},"Production Environment","\u002Fhandbook\u002Fengineering\u002Fops\u002Fproduction","handbook\u002Fengineering\u002Fops\u002Fproduction",{"title":541,"path":542,"stem":543},"Update Stacks on Production","\u002Fhandbook\u002Fengineering\u002Fops\u002Fproduction-stack-update","handbook\u002Fengineering\u002Fops\u002Fproduction-stack-update",{"title":545,"path":546,"stem":547},"Self Hosted Assistant","\u002Fhandbook\u002Fengineering\u002Fops\u002Fself-hosted-assistant","handbook\u002Fengineering\u002Fops\u002Fself-hosted-assistant",{"title":549,"path":550,"stem":551},"Staging Environment","\u002Fhandbook\u002Fengineering\u002Fops\u002Fstaging","handbook\u002Fengineering\u002Fops\u002Fstaging",{"title":553,"path":554,"stem":555},"Packaging Guidelines","\u002Fhandbook\u002Fengineering\u002Fpackaging","handbook\u002Fengineering\u002Fpackaging",{"title":557,"icon":558,"path":559,"stem":560,"children":561,"page":-1},"Product","i-lucide-package","\u002Fhandbook\u002Fengineering\u002Fproduct","handbook\u002Fengineering\u002Fproduct\u002Findex",[562,563,567,571,575,579,583,590,594,597,601,604,608,612,616],{"title":557,"path":559,"stem":560},{"title":564,"path":565,"stem":566},"Blueprints","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fblueprints","handbook\u002Fengineering\u002Fproduct\u002Fblueprints",{"title":568,"path":569,"stem":570},"Node-RED Dashboard","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fdashboard","handbook\u002Fengineering\u002Fproduct\u002Fdashboard",{"title":572,"path":573,"stem":574},"Feedback","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Ffeedback","handbook\u002Fengineering\u002Fproduct\u002Ffeedback",{"title":576,"path":577,"stem":578},"Glossary","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fglossary","handbook\u002Fengineering\u002Fproduct\u002Fglossary",{"title":580,"path":581,"stem":582},"Metrics","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fmetrics","handbook\u002Fengineering\u002Fproduct\u002Fmetrics",{"title":584,"path":585,"stem":586,"children":587,"icon":589},"Personas","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fpersonas","handbook\u002Fengineering\u002Fproduct\u002Fpersonas\u002Findex",[588],{"title":584,"path":585,"stem":586},"i-lucide-user-circle",{"title":591,"path":592,"stem":593},"Pricing Principles","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fpricing","handbook\u002Fengineering\u002Fproduct\u002Fpricing",{"title":347,"path":595,"stem":596},"\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fprinciples","handbook\u002Fengineering\u002Fproduct\u002Fprinciples",{"title":598,"path":599,"stem":600},"Product Swimlanes","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fproduct-swimlanes","handbook\u002Fengineering\u002Fproduct\u002Fproduct-swimlanes",{"title":417,"path":602,"stem":603},"\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fstrategy","handbook\u002Fengineering\u002Fproduct\u002Fstrategy",{"title":605,"path":606,"stem":607},"Product Growth","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Ftelemetry","handbook\u002Fengineering\u002Fproduct\u002Ftelemetry",{"title":609,"path":610,"stem":611},"Versioning","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fversioning","handbook\u002Fengineering\u002Fproduct\u002Fversioning",{"title":613,"path":614,"stem":615},"Market Segments","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fverticals","handbook\u002Fengineering\u002Fproduct\u002Fverticals",{"title":617,"path":618,"stem":619},"Vision","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fvision","handbook\u002Fengineering\u002Fproduct\u002Fvision",{"title":621,"path":622,"stem":623},"Project Management","\u002Fhandbook\u002Fengineering\u002Fproject-management","handbook\u002Fengineering\u002Fproject-management",{"title":625,"icon":626,"path":627,"stem":628,"children":629,"page":-1},"Releases","i-lucide-rocket","\u002Fhandbook\u002Fengineering\u002Freleases","handbook\u002Fengineering\u002Freleases\u002Findex",[630,631,635,639,643],{"title":625,"path":627,"stem":628},{"title":632,"path":633,"stem":634},"Dashboard 2.0 Releases","\u002Fhandbook\u002Fengineering\u002Freleases\u002Fdashboard-2","handbook\u002Fengineering\u002Freleases\u002Fdashboard-2",{"title":636,"path":637,"stem":638},"Release Process - Digital Ocean","\u002Fhandbook\u002Fengineering\u002Freleases\u002Fdigital-ocean","handbook\u002Fengineering\u002Freleases\u002Fdigital-ocean",{"title":640,"path":641,"stem":642},"Release Process","\u002Fhandbook\u002Fengineering\u002Freleases\u002Fprocess","handbook\u002Fengineering\u002Freleases\u002Fprocess",{"title":644,"path":645,"stem":646},"Changelog Posts","\u002Fhandbook\u002Fengineering\u002Freleases\u002Fwriting-changelog","handbook\u002Fengineering\u002Freleases\u002Fwriting-changelog",{"title":648,"path":649,"stem":650},"Security Policy","\u002Fhandbook\u002Fengineering\u002Fsecurity","handbook\u002Fengineering\u002Fsecurity",{"title":652,"path":653,"stem":654,"children":655,"icon":665},"Support","\u002Fhandbook\u002Fengineering\u002Fsupport","handbook\u002Fengineering\u002Fsupport\u002Findex",[656,657,661],{"title":652,"path":653,"stem":654},{"title":658,"path":659,"stem":660},"Triage Duty","\u002Fhandbook\u002Fengineering\u002Fsupport\u002Ftriage","handbook\u002Fengineering\u002Fsupport\u002Ftriage",{"title":662,"path":663,"stem":664},"Troubleshooting","\u002Fhandbook\u002Fengineering\u002Fsupport\u002Ftroubleshooting","handbook\u002Fengineering\u002Fsupport\u002Ftroubleshooting","i-lucide-life-buoy",{"title":449,"path":667,"stem":668},"\u002Fhandbook\u002Fengineering\u002Ftools","handbook\u002Fengineering\u002Ftools",{"title":670,"group":671,"icon":672,"order":673,"path":674,"stem":675,"children":676,"page":-1},"Marketing","Marketing department","i-lucide-megaphone",6,"\u002Fhandbook\u002Fmarketing","handbook\u002Fmarketing\u002Findex",[677,678,682,697,716,720,724,728,732,736,740,744,748],{"title":670,"path":674,"stem":675},{"title":679,"path":680,"stem":681},"Brand Voice","\u002Fhandbook\u002Fmarketing\u002Fbrand-voice","handbook\u002Fmarketing\u002Fbrand-voice",{"title":683,"icon":684,"path":685,"stem":686,"children":687,"page":-1},"Community","i-lucide-users-2","\u002Fhandbook\u002Fmarketing\u002Fcommunity","handbook\u002Fmarketing\u002Fcommunity\u002Findex",[688,689,693],{"title":683,"path":685,"stem":686},{"title":690,"path":691,"stem":692},"Community Guidelines","\u002Fhandbook\u002Fmarketing\u002Fcommunity\u002Fcommunity-guidelines","handbook\u002Fmarketing\u002Fcommunity\u002Fcommunity-guidelines",{"title":694,"path":695,"stem":696},"Forums And Support","\u002Fhandbook\u002Fmarketing\u002Fcommunity\u002Fforums-and-support","handbook\u002Fmarketing\u002Fcommunity\u002Fforums-and-support",{"title":698,"icon":699,"path":700,"stem":701,"children":702,"page":-1,"order":306},"Content Strategy","i-lucide-file-text","\u002Fhandbook\u002Fmarketing\u002Fcontent-strategy","handbook\u002Fmarketing\u002Fcontent-strategy\u002Findex",[703,704,708,712],{"title":698,"path":700,"stem":701,"order":306},{"title":705,"path":706,"stem":707},"Blog","\u002Fhandbook\u002Fmarketing\u002Fcontent-strategy\u002Fblog","handbook\u002Fmarketing\u002Fcontent-strategy\u002Fblog",{"title":709,"path":710,"stem":711},"Customer Stories","\u002Fhandbook\u002Fmarketing\u002Fcontent-strategy\u002Fcustomer-stories","handbook\u002Fmarketing\u002Fcontent-strategy\u002Fcustomer-stories",{"title":713,"path":714,"stem":715},"Webinars","\u002Fhandbook\u002Fmarketing\u002Fcontent-strategy\u002Fwebinars","handbook\u002Fmarketing\u002Fcontent-strategy\u002Fwebinars",{"title":717,"path":718,"stem":719},"FlowFuse for Education","\u002Fhandbook\u002Fmarketing\u002Feducation","handbook\u002Fmarketing\u002Feducation",{"title":721,"path":722,"stem":723},"Events","\u002Fhandbook\u002Fmarketing\u002Fevents","handbook\u002Fmarketing\u002Fevents",{"title":725,"path":726,"stem":727},"How we work","\u002Fhandbook\u002Fmarketing\u002Fhow-we-work","handbook\u002Fmarketing\u002Fhow-we-work",{"title":729,"path":730,"stem":731},"Lead Activation","\u002Fhandbook\u002Fmarketing\u002Flead-activation","handbook\u002Fmarketing\u002Flead-activation",{"title":733,"path":734,"stem":735},"Lead Generation","\u002Fhandbook\u002Fmarketing\u002Fleads","handbook\u002Fmarketing\u002Fleads",{"title":737,"path":738,"stem":739},"Company Messaging","\u002Fhandbook\u002Fmarketing\u002Fmessaging","handbook\u002Fmarketing\u002Fmessaging",{"title":741,"path":742,"stem":743},"Marketing Programs","\u002Fhandbook\u002Fmarketing\u002Fprograms","handbook\u002Fmarketing\u002Fprograms",{"title":745,"path":746,"stem":747},"Social Media","\u002Fhandbook\u002Fmarketing\u002Fsocial-media","handbook\u002Fmarketing\u002Fsocial-media",{"title":749,"path":750,"stem":751},"Website","\u002Fhandbook\u002Fmarketing\u002Fwebsite","handbook\u002Fmarketing\u002Fwebsite",{"title":753,"group":304,"icon":754,"order":274,"path":755,"stem":756,"children":757,"page":-1},"Operations","i-lucide-settings-2","\u002Fhandbook\u002Foperations","handbook\u002Foperations\u002Findex",[758,759,763,767,771,794,798,802,806,810],{"title":753,"path":755,"stem":756},{"title":760,"path":761,"stem":762},"Accounting","\u002Fhandbook\u002Foperations\u002Faccounting","handbook\u002Foperations\u002Faccounting",{"title":764,"path":765,"stem":766},"Accounts","\u002Fhandbook\u002Foperations\u002Faccounts","handbook\u002Foperations\u002Faccounts",{"title":768,"path":769,"stem":770},"Billing","\u002Fhandbook\u002Foperations\u002Fbilling","handbook\u002Foperations\u002Fbilling",{"title":772,"icon":773,"path":774,"stem":775,"children":776,"page":-1},"CEO Ops","i-lucide-briefcase","\u002Fhandbook\u002Foperations\u002Fceo-ops","handbook\u002Foperations\u002Fceo-ops\u002Findex",[777,778,782,786,790],{"title":772,"path":774,"stem":775},{"title":779,"path":780,"stem":781},"Calendar Management","\u002Fhandbook\u002Foperations\u002Fceo-ops\u002Fcalendar-management","handbook\u002Foperations\u002Fceo-ops\u002Fcalendar-management",{"title":783,"path":784,"stem":785},"Inbox Management","\u002Fhandbook\u002Foperations\u002Fceo-ops\u002Finbox-management","handbook\u002Foperations\u002Fceo-ops\u002Finbox-management",{"title":787,"path":788,"stem":789},"Task Management","\u002Fhandbook\u002Foperations\u002Fceo-ops\u002Ftask-managment","handbook\u002Foperations\u002Fceo-ops\u002Ftask-managment",{"title":791,"path":792,"stem":793},"Travel Booking","\u002Fhandbook\u002Foperations\u002Fceo-ops\u002Ftravel-booking","handbook\u002Foperations\u002Fceo-ops\u002Ftravel-booking",{"title":795,"path":796,"stem":797},"Change Control","\u002Fhandbook\u002Foperations\u002Fchange","handbook\u002Foperations\u002Fchange",{"title":799,"path":800,"stem":801},"Commission Payment","\u002Fhandbook\u002Foperations\u002Fcommission-payment","handbook\u002Foperations\u002Fcommission-payment",{"title":803,"path":804,"stem":805},"Data at FlowFuse","\u002Fhandbook\u002Foperations\u002Fdata","handbook\u002Foperations\u002Fdata",{"title":807,"path":808,"stem":809},"Signatures","\u002Fhandbook\u002Foperations\u002Fsignatures","handbook\u002Foperations\u002Fsignatures",{"title":811,"path":812,"stem":813},"Vendors","\u002Fhandbook\u002Foperations\u002Fvendors","handbook\u002Foperations\u002Fvendors",{"title":815,"group":816,"icon":817,"order":818,"path":819,"stem":820,"children":821,"page":-1},"People Ops","Internal Operations","i-lucide-users",5,"\u002Fhandbook\u002Fpeopleops","handbook\u002Fpeopleops\u002Findex",[822,823,827,831,835,839,843,862,929,933,937,941,945],{"title":815,"path":819,"stem":820},{"title":824,"path":825,"stem":826},"Coaching Plans","\u002Fhandbook\u002Fpeopleops\u002Fcoaching-plans","handbook\u002Fpeopleops\u002Fcoaching-plans",{"title":828,"path":829,"stem":830},"Code of Conduct","\u002Fhandbook\u002Fpeopleops\u002Fcode-of-conduct","handbook\u002Fpeopleops\u002Fcode-of-conduct",{"title":832,"path":833,"stem":834},"Compensation","\u002Fhandbook\u002Fpeopleops\u002Fcompensation","handbook\u002Fpeopleops\u002Fcompensation",{"title":836,"path":837,"stem":838},"Compliance & Regulatory","\u002Fhandbook\u002Fpeopleops\u002Fcompliance","handbook\u002Fpeopleops\u002Fcompliance",{"title":840,"path":841,"stem":842},"Expenses","\u002Fhandbook\u002Fpeopleops\u002Fexpenses","handbook\u002Fpeopleops\u002Fexpenses",{"title":844,"path":845,"stem":846,"children":847,"icon":861},"Hiring","\u002Fhandbook\u002Fpeopleops\u002Fhiring","handbook\u002Fpeopleops\u002Fhiring\u002Findex",[848,849,853,857],{"title":844,"path":845,"stem":846},{"title":850,"path":851,"stem":852},"Working with Recruiters","\u002Fhandbook\u002Fpeopleops\u002Fhiring\u002Frecruiters","handbook\u002Fpeopleops\u002Fhiring\u002Frecruiters",{"title":854,"path":855,"stem":856},"Screening Call","\u002Fhandbook\u002Fpeopleops\u002Fhiring\u002Fscreening-call","handbook\u002Fpeopleops\u002Fhiring\u002Fscreening-call",{"title":858,"path":859,"stem":860},"STAR Questions","\u002Fhandbook\u002Fpeopleops\u002Fhiring\u002Fstar-questions","handbook\u002Fpeopleops\u002Fhiring\u002Fstar-questions","i-lucide-user-plus",{"title":863,"icon":864,"path":865,"stem":866,"children":867,"page":-1},"Job Descriptions","i-lucide-file-badge","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Findex",[868,869,873,877,881,885,889,893,897,901,905,909,913,917,921,925],{"title":863,"path":865,"stem":866},{"title":870,"path":871,"stem":872},"Account Executive","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Faccount-executive","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Faccount-executive",{"title":874,"path":875,"stem":876},"CEO","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fceo","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fceo",{"title":878,"path":879,"stem":880},"Chief of Staff","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fchief-of-staff","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fchief-of-staff",{"title":882,"path":883,"stem":884},"CTO","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fcto","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fcto",{"title":886,"path":887,"stem":888},"Developer Relations Advocate","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fdeveloper-relations-advocate","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fdeveloper-relations-advocate",{"title":890,"path":891,"stem":892},"Engineering Manager","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fengineering-manager","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fengineering-manager",{"title":894,"path":895,"stem":896},"Fullstack Engineer","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Ffullstack-engineer","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Ffullstack-engineer",{"title":898,"path":899,"stem":900},"Fullstack Engineer (AI-Focused)","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Ffullstack-engineer-ai","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Ffullstack-engineer-ai",{"title":902,"path":903,"stem":904},"Head of Marketing","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fhead-of-marketing","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fhead-of-marketing",{"title":906,"path":907,"stem":908},"Product Manager","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fproduct-manager","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fproduct-manager",{"title":910,"path":911,"stem":912},"Product Marketer","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fproduct-marketer","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fproduct-marketer",{"title":914,"path":915,"stem":916},"Sales Development Representative (SDR)","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fsales-development-representative","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fsales-development-representative",{"title":918,"path":919,"stem":920},"Solutions Engineer","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fsolutions-engineer","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fsolutions-engineer",{"title":922,"path":923,"stem":924},"Technical Product Manager","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Ftechnical-product-manager","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Ftechnical-product-manager",{"title":926,"path":927,"stem":928},"VP of Sales","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fvp-sales","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fvp-sales",{"title":930,"path":931,"stem":932},"Holiday & Leave","\u002Fhandbook\u002Fpeopleops\u002Fleave","handbook\u002Fpeopleops\u002Fleave",{"title":934,"path":935,"stem":936},"PeopleOps Policies","\u002Fhandbook\u002Fpeopleops\u002Forganization","handbook\u002Fpeopleops\u002Forganization",{"title":938,"path":939,"stem":940},"Performance review","\u002Fhandbook\u002Fpeopleops\u002Fperformance-review","handbook\u002Fpeopleops\u002Fperformance-review",{"title":942,"path":943,"stem":944},"Summit","\u002Fhandbook\u002Fpeopleops\u002Fsummit","handbook\u002Fpeopleops\u002Fsummit",{"title":946,"path":947,"stem":948},"Travel","\u002Fhandbook\u002Fpeopleops\u002Ftravel","handbook\u002Fpeopleops\u002Ftravel",{"title":950,"group":951,"icon":952,"order":953,"path":954,"stem":955,"children":956,"page":-1},"Sales","Sales department","i-lucide-trending-up",7,"\u002Fhandbook\u002Fsales","handbook\u002Fsales\u002Findex",[957,958,965,969,973,977,981,985,989,993,1012,1016,1030,1034,1041,1045,1049,1053],{"title":950,"path":954,"stem":955},{"title":959,"path":960,"stem":961,"children":962,"icon":964},"Sales Compensation Plan","\u002Fhandbook\u002Fsales\u002Fcommission-plan","handbook\u002Fsales\u002Fcommission-plan\u002Findex",[963],{"title":959,"path":960,"stem":961},"i-lucide-dollar-sign",{"title":966,"path":967,"stem":968},"Customer Success","\u002Fhandbook\u002Fsales\u002Fcustomer-success","handbook\u002Fsales\u002Fcustomer-success",{"title":970,"path":971,"stem":972},"Self Hosted Dashboard v2 Multi User","\u002Fhandbook\u002Fsales\u002Fdashboard-v2","handbook\u002Fsales\u002Fdashboard-v2",{"title":974,"path":975,"stem":976},"Edge Connectivity Sales Process","\u002Fhandbook\u002Fsales\u002Fedge-connect-process","handbook\u002Fsales\u002Fedge-connect-process",{"title":978,"path":979,"stem":980},"Engagements & Pricing","\u002Fhandbook\u002Fsales\u002Fengagements","handbook\u002Fsales\u002Fengagements",{"title":982,"path":983,"stem":984},"Forecast Review","\u002Fhandbook\u002Fsales\u002Fforecast-review","handbook\u002Fsales\u002Fforecast-review",{"title":986,"path":987,"stem":988},"HubSpot","\u002Fhandbook\u002Fsales\u002Fhubspot","handbook\u002Fsales\u002Fhubspot",{"title":990,"path":991,"stem":992},"Legal","\u002Fhandbook\u002Fsales\u002Flegal","handbook\u002Fsales\u002Flegal",{"title":994,"icon":995,"path":996,"stem":997,"children":998,"page":-1},"Sales Meetings","i-lucide-calendar","\u002Fhandbook\u002Fsales\u002Fmeetings","handbook\u002Fsales\u002Fmeetings\u002Findex",[999,1000,1004,1008],{"title":994,"path":996,"stem":997},{"title":1001,"path":1002,"stem":1003},"Demo","\u002Fhandbook\u002Fsales\u002Fmeetings\u002Fdemo","handbook\u002Fsales\u002Fmeetings\u002Fdemo",{"title":1005,"path":1006,"stem":1007},"Discovery Meeting","\u002Fhandbook\u002Fsales\u002Fmeetings\u002Fdiscovery","handbook\u002Fsales\u002Fmeetings\u002Fdiscovery",{"title":1009,"path":1010,"stem":1011},"Proof of Concept","\u002Fhandbook\u002Fsales\u002Fmeetings\u002Fpoc","handbook\u002Fsales\u002Fmeetings\u002Fpoc",{"title":1013,"path":1014,"stem":1015},"Sales Team Operating Principles","\u002Fhandbook\u002Fsales\u002Foperating-principles","handbook\u002Fsales\u002Foperating-principles",{"title":1017,"icon":1018,"path":1019,"stem":1020,"children":1021,"page":-1},"Commercial Organization","i-lucide-sitemap","\u002Fhandbook\u002Fsales\u002Forg","handbook\u002Fsales\u002Forg\u002Findex",[1022,1023],{"title":1017,"path":1019,"stem":1020},{"title":1024,"path":1025,"stem":1026,"children":1027,"icon":1029},"Account Executives","\u002Fhandbook\u002Fsales\u002Forg\u002Faccount-executives","handbook\u002Fsales\u002Forg\u002Faccount-executives\u002Findex",[1028],{"title":1024,"path":1025,"stem":1026},"i-lucide-user-check",{"title":1031,"path":1032,"stem":1033},"Partnerships","\u002Fhandbook\u002Fsales\u002Fpartnerships","handbook\u002Fsales\u002Fpartnerships",{"title":1035,"path":1036,"stem":1037,"children":1038,"icon":1040},"Processes","\u002Fhandbook\u002Fsales\u002Fprocesses","handbook\u002Fsales\u002Fprocesses\u002Findex",[1039],{"title":1035,"path":1036,"stem":1037},"i-lucide-workflow",{"title":1042,"path":1043,"stem":1044},"Professional Services","\u002Fhandbook\u002Fsales\u002Fprofessional-services","handbook\u002Fsales\u002Fprofessional-services",{"title":1046,"path":1047,"stem":1048},"Sales Regions","\u002Fhandbook\u002Fsales\u002Fregions","handbook\u002Fsales\u002Fregions",{"title":1050,"path":1051,"stem":1052},"Sales Deck","\u002Fhandbook\u002Fsales\u002Fsales-deck","handbook\u002Fsales\u002Fsales-deck",{"title":1054,"path":1055,"stem":1056},"Subscription Agreement 1.5","\u002Fhandbook\u002Fsales\u002Fsubscription-agreement-1.5","handbook\u002Fsales\u002Fsubscription-agreement-1.5",1781410187329]